Showcase your property and create engaging experiences.
Distinguish your property in the Expedia marketplace and engage with guests.
Content Completion Score
Make it easy for future guests to discover your property. Your Content Completion Score provides a snapshot of your content completeness based on the amenities, images, and information that travelers care about most across Expedia group websites.
Reach out to guests before they even arrive with EPC Conversations. Respond to special requests, send welcome messages and provide information about your property’s services to help personalize their stay.
Discover guest feedback during their stay with Real-time Feedback. Quickly resolve any issues while guests are still on-site; helping build guest loyalty and improve reviews and ratings.
Continue engaging guests – even after they leave. Guest Reviews makes it easy to thank guests for staying with you or follow up on any issues. Monitor your property ratings and review guest sentiment across property amenities.
"The guest engagement tools in EPC have given us an incredible opportunity to contact guests before, during, and after their stay – helping to customize their experience. We have seen great success with the tools."
Stephanie Cloud, Director
Leisure Sales and Marketing,
MGM Resorts International