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Luxury Miami hotel better informed during highly competitive seasons

Director of Revenue leverages Rev+ to be more creative in promotions.

THE OPPORTUNITY

During high season, Miami sees an influx of tourists come down for events, winter holidays and spring breaks. As alternative lodging solutions continue to increase in popularity year round, as well as humid, hot summers, hotels in the area have a growing supply with a decrease in demand, and competition keeps rising. To be relevant during these times, Paul Nojaim, Director of Revenue at the Kimpton EPIC Hotel in Miami, must be diligent when making pricing decisions for his property.

THE SOLUTION

With over a decade of experience in the hospitality industry, Paul has worked with Expedia® and maintained excellent relationships with his market managers. Paul found the platform for hotel partners, Expedia® PartnerCentral (EPC), to be user-friendly while providing useful tools  for his property, such as The Partner Reporting Suite for package reporting.

Having used revenue management tools in the past that reported as little as once a week, Paul wanted more frequent reports. Expedia’s free revenue management tool, Rev+ on EPC, was able to fulfil that need with daily reporting and market alerts, providing EPIC with the market data to make more informed decisions. By accessing the suite of Analytics tools in EPC daily, Paul has been able to gather market insights instantly on his competitors both same day and looking out further, to reduce or increase room prices, as well as price his packages and run his promotions more effectively.

Check out this video to hear from more of Expedia’s partners who are using Rev+ successfully.

Dalia Woroniec
DALIA WORONIEC
SENIOR PRODUCT
MARKETING MANAGER

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With Rev+ I'm able to shop right away and get those numbers I want to see. You know, where's my competition? I want to see one day, two days, three days. You can shop any number of length of stay.

PAUL NOJAIM
DIRECTOR OF REVENUE
KIMPTON EPIC HOTEL

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